Birch Dental Group - Vancouver, BC

wanting x 

on Google

4 months ago

the best dental experience i’ve ever had! going to the dentist is easily one of my most hated medical appts, but the staff here are super caring and friendly. my hygienist (i didn’t catch her name :’( ) was so patient and gave me so many breaks during cleaning, my poor tmj-ridden jaw felt totally ok afterwards. dr.fonseca took time to address all of my concerns, and she was very straightforward about what is necessary to address in the near term, it made me feel confident that she wasn’t just trying to upsell procedures. 10/... read more

matt knott 

on Google

5 months ago

I had a very disappointing experience with this dental office. After reviewing my insurance claims, I discovered charges submitted for procedures that were either never completed or were discussed but never actually performed. Patients should carefully review their treatment plans, invoices, and insurance statements before agreeing to services here. In my experience, the billing practices raised serious concerns and left me feeling misled and taken advantage of. 

Brian Oentoro 

on Google

8 months ago

I was a long term patient of this dental clinic, who, unfortunately had recently switched away to another dental clinic. There was never any, my guess at least maybe at least first 10 years. I kept coming back because everything was great, five stars. This rating only reflects my last 2 years of being a patient of this clinic. From four appointments that I had with a dentist, in the past two years, three of those appointments were cancelled by them. One was with a few days head's up, reasonable, it happens, however they onl... read more

Renn Farnell 

on Google

4 months ago

Friendly, great with children, patient with me and my toddler, accommodating, I entered stressed with emergency dental needs for my son, left with faith in humanity 

Alyona K 

on Google

11 months ago

I appreciate that this clinic was able to see me on very short notice. During the appointment, Dr. Gustafson was incredibly efficient, detail-oriented, and fixed my dental issue better than I could’ve expected. The price of the service was fair, and the office was transparent about the insurance process and exam fee. I would highly recommend this clinic and dentist to anyone.