Legacies Health Centre - North Vancouver

Sam james Fontecha 

on Google

2 weeks ago

I’m really disappointed with the service at Legacies Health Centre in North Vancouver. I had a phone call appointment with a doctor and waited for almost an hour with no call, no message, and no heads-up that they were running late. I tried calling multiple times during that hour, but no one answered—and the clinic closes at 3:40 PM, which made it even more frustrating. It’s very unprofessional and shows a lack of respect for people’s time. What’s even more frustrating is that their website clearly states they charge a $75 f... read more

Yaseen Jalal 

on Google

6 months ago

Our first appointment was as easy as before Covid-19 pandemic happened. Any other walk-in clinic we go to, it would take hours like you go to emergency department in an hospital and they tell you wait time is four hours or sometimes even longer. 

Tal pinto 

on Google

3 months ago

We had an exceptionally negative experience. My pregnant wife and I received substandard treatment from the attending physician. When I requested my medical records, I was charged $130 for seven pages. This led me to consider three possibilities: 1.they are actively discouraging patients from requesting records 2.they are prioritizing profit 3 their ink costs are extraordinarily high (which we all know is not the case)...... Furthermore, I received a subsequent call expressing staff concerns about their safety after my... read more

Zubie Vuurens 

on Google

7 months ago

I have been seeing D'Arcy, the chiropractor for the last few years. She is just amazing. She is professional and very friendly. She takes time to examine your concerns and gives the best services. She is easy to talk to and listens to your issues. I would recommend her 100% to anyone. 

Michael Kin Cheong Leung 

on Google

6 months ago

I went online to book an phone medical appointment at 4pm today, the doctor called me this morning at 8:30am instead. That's fine if the doctor calls me back at 4pm. I called the reception and she told me not only the doctor will not be calling me back, but that I need to pay a $75 cancellation fee, as it is in the disclaimer. That is some horrible customer service. However, the doctor from my previous appointment is professional.