This profile has been claimed by the business owner or representative.
Royal Centre Dental Group
- Cosmetic Dentists
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Here to praise their great customer service in the email for new client. No greetings, no explanation. Straight up no. I’ll be seeking service elsewhere. Thanks Baldeep!
Yesterday I went there for my son’s wisdom tooth. Based on my search, I was expecting to see more experienced doctor, with a higher level of information and knowledge. Dr Shahrzad is very inexperienced, her recommendations was not a professional one, that’s why I would prefer to find another place.
Dentist here refused to accept Canada Dental plan, unless i pay $1000 deposit, east India receptionist was rude, crass, overbearing, patronizing, condescending. it should be illegal for overpriced, lazy, half good dental work dentists in Vancouver to refuse canada 🇨🇦 dental, something is seriously WRONG with any dentist in Canada that refuses a perfectly fine plan
Get caught on false advertising. They promised to take the scam down within 1 week. Disnonest business and charges you more for less services. Their receptionists are ballshiter who keep lying to you and twisting their own words. Don't trust their google review. Like most of Vancouver dentals, these reviews are hardly real. They just pushed the boundary a bit more.
bad to see root canals on the list of services since that is leaving rotting organisms in the body to infect the rest of it only to have to extract and replace it later for even more money than the root canal and crown should be illegal.
Very disappointing, as soon as I asked about the Canadian coverage, I was told I had to pay upfront, when I can see here in the reviews that some people get claims made on their own insurance. I have a dental emergency and I really need some help. Unfortunately these guys are not willing and don’t put the patient clearly.
Business response:
Hi Chris, I'm sorry to learn about your dental emergency and I appreciate you taking the time to share your feedback with us. There may have been a misunderstanding because we do accept the the Canadian Dental Care Plan (CDCP); however, for existing patients only. Excluding those covered by the CDCP, patients are responsible for full payment of their treatments at the time they are delivered. If applicable, their insurance company will pay them directly after a claim is submitted. We pride ourselves on our reputation for pro... read more
I feel bad giving a negative review - I don’t do it, I always find something positive. Having been told that I need to pay for all services upfront, including for the Canada dental care program I was shocked because I’ve seen on the reviews that other clients have paid deductibles. Somehow, I feel a bit discriminated against
Business response:
(Duplicate reply to duplicate review) Hi Chris, I'm sorry to learn about your dental emergency and I appreciate you taking the time to share your feedback with us. There may have been a misunderstanding because we do accept the the Canadian Dental Care Plan (CDCP); however, for existing patients only. Excluding those covered by the CDCP, patients are responsible for full payment of their treatments at the time they are delivered. If applicable, their insurance company will pay them directly after a claim is submitted. We pri... read more
This was bad. I booked a cleaning. This hygienist spent 1 hour scratching my bottom teeth. That's all he did. After one hour he was like "oh yeah, that's it, you have to book another appointment". I left with my mouth tasting like latex, wasn't even given anything to spit, no products applied, no brushing. Just 1h of this man scrapping my teeth with a metal toothpick. No amount of dirt accumulation could ever justify this. They knew I had insurance, so just wanted to make money out of me. Got me once, won't get me twice. Now... read more
Frequently asked questions about Royal Centre Dental Group
How is Royal Centre Dental Group rated?
Royal Centre Dental Group has a 4.9 star rating with 3,191 reviews.
When is Royal Centre Dental Group open?
Royal Centre Dental Group is closed now. It will open tomorrow at 7:00 a.m.